Terms & Conditions
Privacy Statement
We are committed to protecting your privacy. Your data is used only by authorized employees to provide services, and we adhere to strict data protection standards. Any unauthorized actions against your data will be investigated, and legal action may be pursued.
Confidentiality
We are fully committed to protecting your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your information is treated as confidential and will not be shared with any third party, except for our suppliers or as required by law.
You have the right to request access to your personal data and to request corrections or deletions where applicable. Please contact us if you would like to exercise these rights. We will take all necessary measures to ensure your data is handled safely and in compliance with data protection laws.
Payment
Payments can be made via credit/debit cards. Full payment is required before products/services are dispatched.
Cancellation Policy
Cancellations require at least 24 hours' notice. We may charge a €40 fee to cover administrative costs.
Delivery Information
Ireland orders placed before 2:00 pm (Mon-Fri) are sent for next-day delivery via DPD. International orders may take 2-5 working days. Customers are responsible for missed deliveries, and no refunds or replacements will be offered.
Refunds & Termination
Refunds are available for unused services; however, no refund is provided once a service has begun. Both parties have the right to terminate an agreement at any time, with refunds issued for unused services.
Force Majeure
Neither party is liable for failure to perform obligations due to unforeseen events beyond control, such as natural disasters or political unrest.
Waiver
Failure to enforce any part of the agreement does not waive the right to enforce it later.
General
These terms are governed by the laws of Ireland. By using our services, you agree to these terms, and any changes will be communicated on our site.
Notification of Changes
Any changes to our terms or privacy policy will be posted on the website, and you will be notified as necessary.
Complaints Procedure
For complaints, please contact 01 670 4523. Complaints will be reviewed by the Superintendent Pharmacist.