Shipping Policy
Delivery Policy
Same-Day Pick-Up & Free Delivery
We offer same-day pick-up and free delivery for orders placed during our commercial hours.
Order Processing & Dispatch
- Orders received on weekdays before 2 PM GMT will be processed and dispatched on the same working day or within 2-4 working days if additional processing is required.
- If an order is delayed, we will notify you directly.
- Processing times may be longer during peak periods such as Bank Holidays, Christmas, and Black Friday.
Delivery Timeframes
- We ship all orders via DPD for fast and reliable delivery.
- Once dispatched, most orders are delivered the next working day within Ireland.
- International orders follow standard postal timeframes.
- A signature is required upon delivery.
Delivery Charges (Ireland)
- Orders over €500 qualify for free tracked delivery.
📦 If no one is available to sign for your delivery, you can rearrange delivery or collect your package from the nearest DPD Pickup Point.
International Deliveries
We ship international orders via DPD for reliable and tracked delivery.
Shipping charges vary depending on the destination zone. Below you will find our current rates (including VAT and fuel surcharge) as well as the countries included in each zone.
| Destination / Zone | Service | Price (€) |
|---|---|---|
| Ireland (Domestic) | Standard Delivery | 19.50 |
| Zone 1 | Standard Delivery | 28.30 |
| Zone 2 | Standard Delivery | 30.66 |
| Zone 3 | Standard Delivery | 33.04 |
| Zone 4 | Standard Delivery | 37.75 |
| Zone 5 | Standard Delivery | 42.48 |
Zone Breakdown & Transit Times
Zone 1 (3–5 working days)
France, Germany, Netherlands, Belgium, Luxembourg
Zone 2 (4–7 working days)
Austria, Czech Republic, Denmark, Poland, Switzerland**
Zone 3 (4–6 working days)
Lithuania, Hungary, Slovakia, Slovenia
Zone 4 (4–7 working days)
Sweden, Spain, Italy, Latvia, Estonia
Zone 5 (4–8 working days)
Liechtenstein**, Finland, Croatia, Bosnia**, Norway**, Portugal, Serbia & Montenegro**
Note: Countries marked with ** may be subject to customs duties, taxes, or additional import charges, which are the responsibility of the recipient.
We ship international orders via DPD or An Post Parcel Service. For a individual shipping quote, please contact us at:
📞 +353 1 525 8444
orders@cityaesthetics.ie
If no one is available to sign for the delivery, an information slip will be left with instructions for collection.
